Key highlights:
110 reviews conducted of clients in receipt of care and support packages
47 Service Users assessed as requiring a change in their Package of Care
£350k of estimated savings identified through one off DP claw backs, efficiencies in provision and re-modelling of care.
Providing full Project Management Team; Quality Assurance Lead and Social Workers
Herefordshire Council
Adult Reviews & Reassessments
Due to economic and demand pressures, Herefordshire Council Adult Services were struggling to meet demand and internal output targets within the service, in turn creating a backlog of reviews and reassessments across their Older People, Learning and Physical Disabilities teams. It was also identified that there were a number of Service Users receiving Direct Payments for which a review had not been conducted within statutory timescales.
Flex360 was initially commissioned by Herefordshire Council in August 2018 to conduct a pilot of 10 Reviews and Reassessments. Following its successful completion, Herefordshire Council extended the agreement to undertake a further 100 reviews. Based on the successful completion of a formal tender process, Flex360 were subsequently awarded a two year contract to conduct 1000 Adult Social Care mixed economy Reviews and Reassessments, commencing in January 2019.
