Key highlights:

  • The initial period of working was reviewed after 6 months and then a further 12 months was commissioned

  • After the additional year, we entered into another agreement with London Borough Merton spanning 3 years with an option for a year extension

  • The project team consisted of 15 Social Workers and 8 Occupational Therapists

  • The project was extended to incorporate Hospital to Home 1st Reviews and Assessments

London Borough Merton
Direct Payments, Adults Social Care Community Reviews

Date: 2022 until present extended for 3 years until 2025

Flex360 met with the senior leadership team mid-2022 to discuss their need to add additional flexible capacity to their existing workforce. They explained that the London Borough Merton were experiencing capacity challenges within its existing workforce and needed additional resource to tackle their current backlog covering adult assessments and the current waiting list for Occupational Therapy Assessments. Due to this they required a partner organisation who had access to both experienced qualified social workers and occupational therapists to help reduce their backlog and provide an ongoing back up service that was flexible in its approach.

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